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FRESH. Local Ice Cream
Leadership Coaching: Scenario Based Learning
Scenario: You arrive at 7am for work and start making flavors. Bailey comes in 10 minutes late to his shift.
Two options: Say nothing or make a comment…
In the action of making a comment, what would you say?
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What do you think the staff member thinks about in the moment if you say nothing?
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What do you think the staff member thinks about in the moment based on your comment?
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What is the short term result of saying nothing?
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What is the long term result of saying nothing?
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What is the short term result of making your comment?
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What is the long term result of making your comment?
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What does the staff think about days later based on you not making a comment?
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What does the staff think about days later based on you making the comment?
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Thank you!
